Frequently Asked Questions

Get instant answers to the most common questions and learn how to use sqadia.com like a pro.

What is sqadia.com?

sqadia.com is an online learning platform for medical students all over the world.

Providing an experience, that is beyond the classroom with special focus on deepening the understanding of the clinical practice and medical examinations, in relation to real-life case studies, so students are able to truly learn and assimilate all concepts.

Explore through our vast catalogue of over 1500+ video lectures, to learn a huge range of topics.

What is the price of sqadia.com packages?

All the packages on sqadia.com are available at very attractive rates.

We have 3 main packages available. Click here and scroll through the package that suits you best!

How do I reset my password?

On the Sign In Page

  1. Click Forgot Password

  2. Enter the email associated with your account, and click Send Instructions

The instruction email will arrive in your inbox shortly.

In the instruction email, click Reset Password and you will be directed to select a new password before being redirected to the catalog page.

How do I change my password?

Once signed into your account

  1. Click Profile Icon from the end of the top navigation menu

  2. Select Password and update your password

Useful Links:

Profile

Billing

Your Subscription Plan

How do I cancel my recurring subscription?

Once signed into your account

  1. Click Profile Icon from the end of the top navigation menu

  2. Select Billing

  3. Locate Active Plan Click on Change Plan

  4. Now You Can Easily Cancel Your Membership

Your subscription will be cancelled and your access will be removed at the end of your current payment period.


Useful Links:

Profile

Billing

Your Subscription Plan

How do I update my billing information?

Once signed into your account

  1. Click Profile Icon from the end of the top navigation menu

  2. Select Billing and update your billing information

Useful Links:

Profile

Billing

Your Subscription Plan

My credit card is being declined. Why is that?

Many credit/debit cards have online purchase restrictions.

If your card is being declined, please contact your bank to let them know the purchase you would like to make.

Also, certain credit/debit cards do not allow for recurring subscription billing, and therefore, may be denied.

Good News is that we also accept payments by Paypal.

My video does not playback smoothly. How can I fix this?

Video playback depends on several factors.

To improve your playback experience, make sure you have a fast, stable internet connection.

We recommend using the most recent version of Chrome, Firefox, or Safari.

You may experience playback issues with outdated devices and browsers.

Can I watch videos on my TV without using an app?

Yes, You can use Chromecast feature in Smart TV to watch our video lectures

Can I watch videos on my phone or tablet without using an app?

Yes. Our website adapts to phone and tablet browsers so you can watch our content anywhere!

Start your Medical Journey

Enjoy 1000´s of Medical lectures within a variety of Basic and Clinical courses.

With daily New Releases

Start your free 14-day trial