Frequently Asked Questions
Get instant answers to the most common questions and learn how to use sqadia.com like a pro.
Can I subscribe to sqadia.com for free?
What is the price of sqadia.com packages?
All the packages on sqadia.com are available at very attractive rates.
We have 3 main packages available. Click here and scroll through the package that suits you best!
How do I reset my password?
On the Sign In Page
Click Forgot Password
Enter the email associated with your account, and click Send Instructions
The instruction email will arrive in your inbox shortly.
In the instruction email, click Reset Password and you will be directed to select a new password before being redirected to the catalog page.
How do I change my password?
How do I cancel my recurring subscription?
Once signed into your account
Click Profile Icon from the end of the top navigation menu
Locate Active Plan Click on Change Plan
Now You Can Easily Cancel Your Membership
Your subscription will be cancelled and your access will be removed at the end of your current payment period.
How do I update my billing information?
My credit card is being declined. Why is that?
Many credit/debit cards have online purchase restrictions.
If your card is being declined, please contact your bank to let them know the purchase you would like to make.
Also, certain credit/debit cards do not allow for recurring subscription billing, and therefore, may be denied.
Good News is that we also accept payments by Paypal.
My video does not playback smoothly. How can I fix this?
Video playback depends on several factors.
To improve your playback experience, make sure you have a fast, stable internet connection.
We recommend using the most recent version of Chrome, Firefox, or Safari.
You may experience playback issues with outdated devices and browsers.
Can I watch videos on my TV without using an app?
Yes, You can use Chromecast feature in Smart TV to watch our video lectures
Can I watch videos on my phone or tablet without using an app?
Yes. Our website adapts to phone and tablet browsers so you can watch our content anywhere!
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