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Frequently Asked Questions

Get instant answers to the most common questions and learn how to use sqadia.com like a pro

What is sqadia.com?

sqadia.com is an online learning platform for medical students all over the world. Providing an experience, that is beyond the classroom with special focus on deepening the understanding of the clinical practice and medical examinations, in relation to real-life case studies, so students are able to truly learn and assimilate all concepts. Explore through our vast catalog of 1000´s video lectures, to learn a huge range of topics.

What is the price of sqadia.com packages?

All the packages on sqadia.com are available at very attractive rates. We have 3 main packages available. Click here and scroll through the package that suits you best!

How do I reset my password?

On the Sign In Page Click Forgot Password Enter the email associated with your account, and click Send Instructions The instruction email will arrive in your inbox shortly. In the instruction email, click Reset Password and you will be directed to select a new password before being redirected to the catalog page.

How do I cancel my recurring subscription?

Once signed into your account Click Profile Icon from the end of the top navigation menu Select Billing Locate Active Plan Click on Change Plan Now You Can Easily Cancel Your Membership Your subscription will be cancelled and your access will be removed at the end of your current payment period. Useful Links: Profile

My credit card is being declined. Why is that?

Many credit/debit cards have online purchase restrictions. If your card is being declined, please contact your bank to let them know the purchase you would like to make. Also, certain credit/debit cards do not allow for recurring subscription billing, and therefore, may be denied. Good News is that we also accept payments by Paypal.

My video does not playback smoothly. How can I fix this?

Video playback depends on several factors. To improve your playback experience, make sure you have a fast, stable internet connection. We recommend using the most recent version of Chrome, Firefox, or Safari. You may experience playback issues with outdated devices and browsers.