14-Days Free Trial on All Plans
30 Days Full Access
$10 Billed Monthly. Secure Payment with Stripe and PayPal. Cancel Anytime.
365 Days Full Access
$60 Billed Yearly. Save 50% ($60). Secure Payment with Stripe and PayPal. Cancel Anytime.
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Frequently Asked Questions
What is sqadia.com?
Welcome to the ultimate online medical video platform, sqadia.com!
Whether you're a medical student, resident, or practicing healthcare professional, sqadia.com provides an invaluable resource to expand your knowledge, prepare for exams, and stay up-to-date.
With a user-friendly interface and powerful search engine, finding the videos you need has never been easier.
All of our videos are carefully curated and reviewed to meet the highest standards of accuracy and quality, and feature medical professionals with expert credentials.
Our constantly updated library is available on a subscription basis, providing you with unlimited access to our entire catalog of videos. And with our Android and iOS apps, you can even download videos for offline viewing on-the-go.
My credit card is being declined. Why is that?
If you're experiencing difficulty with your credit/debit card during an online purchase, it may be due to restrictions set by your bank or card issuer. This could include transaction limits, insufficient funds, or a suspected fraudulent transaction.
To resolve this issue, please contact your bank or card issuer to authorize the transaction.
In some cases, your credit/debit card may not support recurring subscription billing, which is required for some of our payment plans. In this case, we recommend using Paypal as an alternative payment method, which supports recurring subscription billing.
Paypal is a secure and trusted payment platform that allows you to link your credit/debit card, bank account, or other payment methods to make online purchases without sharing your financial information.
For credit card payments, we use the service of Stripe, which has become a popular payment processing provider for businesses that sell products or services online, due to its ease of use and high security. Stripe also provides tools for fraud prevention, subscription management, and other payment-related features.
If you have any questions or concerns, please don't hesitate to contact our customer support team for assistance.
How do I cancel my recurring subscription?
You can easily cancel your subscription anytime you like. You just need to cancel it before the renewal date, if you don't want to continue. The auto-renewal is active by default.
You can very easily cancel the automatic renewal.
Sign-In to your account
Click on 'Profile icon' (Upper right corner)
Click on 'Purchases' tab
Locate 'Membership' section
Click on "Cancel Membership" in the bottom (Lower right corner)
If you need any help with this, contact us on email@example.com.
How do I reset my password?
Go to the Sign-In Page
Click 'Forgot Password?'
Enter the email associated with your account
Click 'Send Instructions'
The instruction email will arrive in your inbox shortly.
In the instruction email; Click 'Reset Password' and you will be directed to select a new password before being redirected to the catalog page.